FAQs Archive - Lightning Competitions

We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with. If we cannot reach you within 14 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.

The opening and closing date of the competitions are stated on the website. If we have to change either of these dates for any reason, we will update the website accordingly. We will only change the dates if we have to for reasons outside of our control.

If a competition sells out early we will look to bring the draw date forward.

The competition is open to residents of the United Kingdom only who are 18 years or older.

We do not except entries from anyone outside of these areas as the laws for running competitions vary. This competition has been organised to comply with the laws of England, and Wales.

Also, you cannot enter this competition if you are a relative of any of our suppliers.

If you are the winner, the prize will be yours. You can do what ever you wish with it, including selling it.

We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.

We do not share your data with any third parties unless this is necessary for administering the competition.

Full details of how we use your data are included in our Privacy Policy which you can read here.

If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.

You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.

No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.

Even if you do not want to participate in any promotional exercises, we may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.

You can enter the competition as many times as you wish up to any limit we specify. Your entries may be restricted if we reach the maximum number of entries.

Whilst this isn’t gambling, we still urge you to keep this fun and not spend more than you can afford.

Everyone who gets the answer to the question correct will be entered into a draw. The winner will then be chosen at random from all the correct entries via Facebook Live Draw.

Don’t forget to check for instant wins!

We do not offer refunds of entry fees if you get the answer to the question wrong, or if you are disqualified from the competition for any reason.

If you have any questions that have not been answered here, please email us at [email protected] and we will happily answer them for you.

FAQs

How will I know if I have won?

How long is the competition open for?

Can anyone enter the competition?

Can I sell the prize if I don’t want it?

How do you use my personal data?

If I win, do I have to participate in promotional exercises?

Can I try again?

How is the winner decided?

Can I get a refund of my entry fee?

My question hasn’t been answered here